Reservations must be made 24 hours before pick up time.
Personal Courier Profile picture will be available once your ride is assigned.
We value all of our customers time and ask that our Personal Couriers wait no longer than 7 minutes so we can service everyone through out the day. In the event passengers are late beyond allotted time there is an additional $5 waiting fee.
A Non-Refundable Recurring Ride Slots Registration Fee of $50 is billed on first invoice before services are rendered.
Parents are BILLED every week for Recurring Ride Slots Reservations with NO EXEMPTIONS at anytime for school closings due to holidays, enrichment programs, inclement weather, company professional development training's, sick days and for any requested cancellations from clients other than specified by Lexi's Lil Bug.
Recurring Ride Slot Reservation invoices are billed to clients weekly from Paypal on Friday with a due date of Sunday before services are rendered.
Late fee of $15 will be applied for all invoices paid after due date or specified from Lexi’s Lil Bug.
Personal Couriers ensures the safety of our passengers by driving responsibly and paying attention to their surroundings on the road.
Parent(s) will receive text or email alert notifying of Personal Courier status before, during and after trip.
Children must stay in their seats with seat belts on at all times.
Minors under the age of 13 must sit in the back seat.
We know mistakes happen and in case of major spills there is a $50 cleaning fee.
Trips are tracked by management using Real Time GPS tracking software.
Lexi's Lil Bug has serviced over 1500 rides giving parents more time back in their week ensuring they able to thrive professionally and personally with our support.
Every parents biggest concern is the safety and welfare of your child especially in the care of someone you personally don't know. Our personal couriers are friendly and passed a rigorous vetting process.
Trust is earned with every ride! Caregivers receive notifications along the way with an open line of communication while your children are in our drivers care.